Terms & Conditions By using this site you agree to the following terms and conditions. Colors: We can match exact colors for an additional charge otherwise paint colors are generalized. RUSH ORDERS ARE AVAILABLE – Contact us to discuss. Because the nature of these products , we do not accept cancellations or returns of any kind. Errors & Mistakes: Once you approve the design we will make your item. If a mistake or error is Our fault we will fix or replace your item free of charge. IF the mistake was yours we will be happy to replace your item at a Discounted price(usually at 50% the original cost plus shipping). All signs are made to order and are single sided unless otherwise stated. Proudly Made in Michigan. **Because wood is a natural product, variations in color, grain, knots and checking should be expected** ( We can not control where the knots end up in the final product ) If you want no knots ask for vertical cedar or clear pine at additional cost. Proper hanging is your responsibility, hang it right! Processing and Shipping Once we receive payment, we will email you a digital preview (usually within 1-3 business days). ** We require your approval before we will proceed on customs** Your response time can add to processing time. Respond promptly to insure the fastest delivery. Please allow up to 14 business days after payment for your custom sign to be made, and then allow 3-5 business days for delivery. Certain orders may require additional processing time (We actually make these things). We will notify you of any additional time needed to complete your project. Times may be longer during Holidays. We ship USPS Priority Mail, unless otherwise stated. *Holiday Sales: Discounts requires $25.00 minimum purchase . Shipping charges can be combined.( contact us beforehand). All orders received before 12/15 will ship by 12/22 for Christmas delivery. .